Before submission
- Update profile data in the app (name, date of birth, address).
- Use the same spelling as your bank wallet (BKash, Nagad, Rocket).
- Check that your email and phone are verified.
Identity check
1xBet App Account Verification (KYC) — Bangladesh
Verify your 1xBet profile so deposits, bonuses, and withdrawals stay safe and compliant.
- Document checklist for BD users
- Selfie and proof-of-address tips
- Fixes for rejected submissions
Steps
3
Profile · Docs · Review
Review time
15m–24h
Typical window
Required docs
2
ID + address proof
Breadcrumb
Where you are in the process
Requirements
Which documents are accepted for Bangladeshi players?
| Document | Purpose | Notes |
|---|---|---|
| National ID (both sides) | Primary photo ID | Capture in daylight, no glare, numbers fully visible. |
| Passport (photo page) | Alternative photo ID | Valid for at least 6 months, edges visible. |
| Driving licence | Secondary ID | Ensure hologram is clear; avoid flash reflection. |
| Bank statement / utility bill | Proof of address | Dated within 3 months, name/address must match app profile. |
Preparation
How do I prepare before uploading documents?
Photo tips
- Shoot in bright natural light against a solid background.
- Keep hands steady; avoid cropping corners of the document.
- Save files as JPG or PNG under 10 MB for faster upload.
Process
How do I complete KYC inside the app?
1
Open verification menu
App → Profile avatar → “Account settings” → “Verification”. Tap “Start”.
2
Upload documents
Select ID type, take photo of the front/back, then add proof of address. Confirm each preview is readable.
3
Submit selfie + wait
Record a selfie if prompted, then submit. Keep notifications on for the status update.
Troubleshooting
What if verification is delayed or rejected?
Pending for more than 24h
Large queues happen during major events. Contact support via in-app chat and attach your ticket ID.
Document mismatch
Ensure your profile name matches your ID exactly (including middle names). Update the profile and re-upload.
Address proof rejected
Submit a bank statement or utility bill issued within 90 days. Screenshots of mobile wallets are accepted if they show name and address.
Selfie failed
Remove glasses or masks, stand against a flat wall, and keep the phone at eye level.
FAQ
KYC questions
It keeps withdrawals safe, stops fraud, and is required by payment partners in Bangladesh.
Upload National ID or passport plus a recent bank/utility statement that shows your address.
Most checks finish within a few hours. Uploads with glare or mismatched names can take longer.
Reply directly in the in-app chat, attach new photos, and mention the previous ticket number.
Next steps
After completing KYC
Finish onboarding
Go back to the registration guide to review deposit-ready profiles.
Secure logins
Enable two-factor protection via the security guide.
Withdraw smoothly
Read the withdrawals guide for BKash and Nagad payouts.